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Please I’m using iPhone 6 iOS 12 and I can’t update it please why

Please I’m using iPhone 6 iOS 12 and please I can’t update it please why when I click on the software update the the settings get freeze

iPhone 6, iOS 12

Posted on Jul 4, 2022 5:07 AM

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Question marked as Best reply

Posted on Jul 4, 2022 5:08 AM

An iPhone 6 can't be updated beyond 12.5.5, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.

2 replies

Please I’m using iPhone 6 iOS 12 and I can’t update it please why

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