iPhone storage

Yesterday I bought more iPhone storage and I got confirmation email and receipt but I still have received the storage. What should I be able to do

iPhone 12, iOS 15

Posted on Jul 4, 2022 5:52 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2022 6:07 AM

Hello, iPhone has non-expandable memory. The memory cut you choose at purchase cannot be expanded in the future. You’ve probably purchased an iCloud+ plan—Apple’s cloud storage service. Your device storage is the available storage on your iPhone, iPad, Mac, or other Apple device. With iCloud storage, you can store your content in the cloud to help optimize it and access files on any of your devices. You can find out more information in this article: What's the difference between device storage and iCloud storage? - Apple Support


If you don't want to use the iCloud+ plan, you can cancel your subscription by going into Settings > [your name] > Subscriptions > iCloud+ and tap "Cancel Subscription". If you want to request a refund you can do it from the reportaproblem.apple.com site


2 replies
Question marked as Top-ranking reply

Jul 4, 2022 6:07 AM in response to gabriella_a

Hello, iPhone has non-expandable memory. The memory cut you choose at purchase cannot be expanded in the future. You’ve probably purchased an iCloud+ plan—Apple’s cloud storage service. Your device storage is the available storage on your iPhone, iPad, Mac, or other Apple device. With iCloud storage, you can store your content in the cloud to help optimize it and access files on any of your devices. You can find out more information in this article: What's the difference between device storage and iCloud storage? - Apple Support


If you don't want to use the iCloud+ plan, you can cancel your subscription by going into Settings > [your name] > Subscriptions > iCloud+ and tap "Cancel Subscription". If you want to request a refund you can do it from the reportaproblem.apple.com site


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iPhone storage

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