Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My face ID has been disabled,how can I fix my true depth camera so that my face ID can start working again

iPhone XR, iOS 15

Posted on Jul 6, 2022 12:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2022 12:53 AM

Because the TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. You'll probably have to get it serviced at a licensed location.


See here - If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

2 replies

My face ID has been disabled,how can I fix my true depth camera so that my face ID can start working again

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.