You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rahat36 Author

Level 1

4 points

My face ID has been disabled,how can I fix my true depth camera so that my face ID can start working again

iPhone XR, iOS 15

Posted on Jul 6, 2022 12:34 AM

Top-ranking reply

-Bubba-

Level 6

10,368 points

Posted on Jul 6, 2022 12:53 AM

Because the TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. You'll probably have to get it serviced at a licensed location.

See here - If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

View in context

My face ID has been disabled,how can I fix my true depth camera so that my face ID can start working again

Similar questions