I Can't purchase

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Level 1

4 points

Hello , I have more than 600$ in my account , but now im facing problem that i can't purchase anything with it , what's the problem ?

iPhone 13 Pro Max, iOS 15

Posted on Jul 6, 2022 2:46 AM

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Answer 1

Level 9

70,653 points

Are you getting any error messages?

Do you want to buy Apps or hardware? You can only use Apple Account balance to buy Apps and software or pay for Apple Services. Check this article:

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Answer 2

Level 9

70,653 points

You should contact the official Apple Support about that, only they can look into your personal data and settings, to find the issue:

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Answer 3

Level 1

4 points

Yes i know , im already was buying something inside an app , right now can't work why , they told me visit apple.com/support/itunes/ww

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