My iPhone 11 shut off and won't turn back on and I'm pretty sure it was fully charged, how do I get it to turn back on?

My iPhone 11 shut off and won't turn back on and I'm pretty sure it was fully charged, how do I get it to turn back on?


iPhone 11

Posted on Jul 6, 2022 5:06 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2022 5:14 AM

If you already tried (to no avail) the steps provided in the support article that led you here, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jul 6, 2022 5:14 AM in response to Katielorain

If you already tried (to no avail) the steps provided in the support article that led you here, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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My iPhone 11 shut off and won't turn back on and I'm pretty sure it was fully charged, how do I get it to turn back on?

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