I have a series 3 apple watch and it was owned by my dad, and my sold his iphone and he can’t remember his icloud, and now i need to pair the apple watch on my new phone and the apple watch requires me to put the old icloud, what should i do?

I have a series 3 apple watch and it was owned by my dad, and my sold his iphone and he can’t remember his icloud, and now i need to pair the apple watch on my new phone and the apple watch requires me to put the old icloud, what should i do?

Posted on Jul 6, 2022 12:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2022 12:46 PM

See if he can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address he can think of.


Apple ID - How to find your Apple  -  


Apple ID - Find  -     


Other ways to find his Apple ID


He can check to see if he is signed in to the App Store, FaceTime, or Messages on the iPhone, iPad, iPod touch, or Mac, or check to see if he is signed in to iTunes for Windows on a PC. He can also go to iCloud.com or appleid.apple.com and see if hisApple ID prefills on the sign-in screen.   


If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If necessary, if he is the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

2 replies
Question marked as Top-ranking reply

Jul 6, 2022 12:46 PM in response to Dejiishere1

See if he can recover the ID/password. An iCloud e-mail address is an Apple ID. Use every email address he can think of.


Apple ID - How to find your Apple  -  


Apple ID - Find  -     


Other ways to find his Apple ID


He can check to see if he is signed in to the App Store, FaceTime, or Messages on the iPhone, iPad, iPod touch, or Mac, or check to see if he is signed in to iTunes for Windows on a PC. He can also go to iCloud.com or appleid.apple.com and see if hisApple ID prefills on the sign-in screen.   


If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if he can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If necessary, if he is the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

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I have a series 3 apple watch and it was owned by my dad, and my sold his iphone and he can’t remember his icloud, and now i need to pair the apple watch on my new phone and the apple watch requires me to put the old icloud, what should i do?

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