When trying to backup Time Machine to my WD MyUnable to complete backup. An error occurred while creating the backup folder.Passport for Mac, I get this error message: "Unable to complete backup. An error occurred while creating the backup folder."
When trying to backup Time Machine to my WD My Passport for MAC, I get this error message: "Unable to complete backup. An error occurred while creating the backup folder." I have tried to run FirstAid through the Disk Utilities on OS and WD Utilities. The message is the same. WD website does not have an answer to this problem. Should I disconnect and reconnect the external hard drive?
iMac 21.5″, macOS 10.15