My husbands phone just automatically lock by the owner, what to do next
My husband iPhone 11 max just automatically turn off by the owner, how to unlock it?
iPad Air 2, iPadOS 15
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How to remove Activation Lock - Apple Support
If the phone is activation locked, the Apple ID that has the lock on it has to release it. I assume this phone was purchased used? You'd need to contact the previous owner. This is what they should have done before selling you a used iPhone
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support