Got an unknown camera part notice, I haven’t had any work done on my iPhone 12 Pro.
Any had issues with camera? I got an error about unknown camera part but have had no work done on my iPhone 12 Pro.
iPhone 12 Pro, iOS 15
cincynola23 Said:
"Any had issues with camera? I got an error about unknown camera part but have had no work done on my iPhone 12 Pro."
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Is this saying it is an "ungenuine" camera? If so, get this serviced, or return it.
Troubleshooting an Ungenuine Camera:
Who's the seller?
If you purchased this from Apple, then contact Apple Support, getting this fixed. It may be a faulty device. If purchased for a third-party, then return it, and request that they get a guide camera inserted into it.
Apple Phone Support Info:
- Contact Us - Choose Locations
- Proceed from there as Necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Is this a Used Phone? If it is a used iPhone, then the camera in it may be ungenuine. So, you'll just keep getting the message.