iphone issue
all of a sudden my phone stopped working. i cant open any apps, i cant power off or restart my phone. i need assistance on what to do
iPhone 13 Pro Max, iOS 15
all of a sudden my phone stopped working. i cant open any apps, i cant power off or restart my phone. i need assistance on what to do
iPhone 13 Pro Max, iOS 15
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status.
jaelynne97 Said:
"iphone issue: all of a sudden my phone stopped working. i cant open any apps, i cant power off or restart my phone. i need assistance on what to do"
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Troubleshooting a Frozen iPhone:
Your iPhone is frozen. So, what to try...
Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
Try the Tips at these Apple Support Links:
so i can still pull down and see my notifications and i can still reply to text, only by pulling down the notification bar and holding down the message. I can't pull up and still turn my brightness and volume up and down. i cannot open any apps and i cannot turn my phone off. i can still turn my volume up and down. the only way for my screen to turn off, is if i dont touch the screen and it auto shuts off.
i am unable to click settings to update iphone
iphone issue