I woke up one day to see a 19.99USD deduction on my card from apple.com/billitunes.com & I have since not been able to trace that payment. I do not have it in my purchase history.
This same card runs two apple music families but i do not believe any of the family members have access to use the card to make any purchases without having the card details.
Any help getting my money back?…. as I did not authorize such payment
iPhone 12
Hello again ~ Have you taken a look here?
Request a refund for apps or content that you bought from Apple - Apple Support
Also have you tried going to upper right and clicking on Get Support? Sorry this has caused you an issue.
~Katana-San~
Hello ~ Take a look here:
Subscriptions and Billing - Official Apple Support
If you find that it is not linked to a family member you may want to consider contacting your banking institution and/or credit card company to insure your information has not been breached and is now being used by a fraudster.
~Katana-San~
Thanks for the response.
My bank is sure my info hasn’t need breached.
Now i need to contact apple proper to try trace that payment but i cannot find my country on their list nor any email address to send a query.
This is stressful.
Thanks again for responding.
Billing issue
