You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Network system

I got this iPhone 8plus months. So one day while I was working on it the internet just went off suddenly(no service). I thought it was general problem. I checked my other device and I found out the network was good. I tend to change the sim on the the device and I found it was still same issues. The device is detecting the sim but no network. I’ve reset the network settings many times it’s still the same. I don’t know if anyone can help me out

Posted on Jul 7, 2022 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 7, 2022 5:58 AM

Borrow a phone from relatives/friends/neighbors to reach out your carrier.

If you still can't do that, or your cellular carrier says that everything is okay on their side (your traffic plan included), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

4 replies
Question marked as Top-ranking reply

Jul 7, 2022 5:58 AM in response to oluwamayowa96

Borrow a phone from relatives/friends/neighbors to reach out your carrier.

If you still can't do that, or your cellular carrier says that everything is okay on their side (your traffic plan included), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Network system

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.