I suddenly cannot print from my MacBook Pro to my HP Office Jet Pro 9010 . The job just stays stuck with the message "Printer in use" showing up and never prints. My Dell laptop prints just fine. It's just a Mac issue and started a few days ago. I have rebooted the computer, deleted and reloaded the printer in the System Preferences, no help. I'm using BigSur 11.6.7. Do I have to update OS?
MacBook Pro 13″, macOS 12.3
Hi,
Are you using AirPrint? The HP OfficeJet Pro 9010 All-In-One Printer is listed in About AirPrint - Apple Support as a supported model. An AirPrint-enabled model is compatible with macOS, and can be used without additional drivers, provided that the printer and the Mac are connected to the same network (Wi-Fi router). AirPrint works with wired (Ethernet) and wireless connections, so the printer could be connected to one of the LAN ports of the router (if necessary).
Is it possible to print a report directly from the printer's control panel?
http://h10032.www1.hp.com/ctg/Manual/c06220009.pdf#d0e22528
In case of difficulties with AirPrint, you could perhaps try the following procedure (in the exact order):
Power off the Wi-Fi router, the printer(s), the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer(s). Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.
Reset the printing system on your Mac to solve a problem – Apple Support (UK)
Add a printer to your printer list so you can use it on Mac – Apple Support (UK)
Hi,
Are you using AirPrint? The HP OfficeJet Pro 9010 All-In-One Printer is listed in About AirPrint - Apple Support as a supported model. An AirPrint-enabled model is compatible with macOS, and can be used without additional drivers, provided that the printer and the Mac are connected to the same network (Wi-Fi router). AirPrint works with wired (Ethernet) and wireless connections, so the printer could be connected to one of the LAN ports of the router (if necessary).
Is it possible to print a report directly from the printer's control panel?
http://h10032.www1.hp.com/ctg/Manual/c06220009.pdf#d0e22528
In case of difficulties with AirPrint, you could perhaps try the following procedure (in the exact order):
Power off the Wi-Fi router, the printer(s), the Mac computer, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer(s). Wait a minute or two. Power on the Mac computer. Finally, power on all other devices/computers.
Reset the printing system on your Mac to solve a problem – Apple Support (UK)
Add a printer to your printer list so you can use it on Mac – Apple Support (UK)
Correction
>Is it possible to print a report directly from the printer's control panel?
Please disregard this as a printing test (I just noticed that your Dell laptop prints fine).
Thank you so much! The second suggestion of shutting everything down and then back on again in that specific order did the trick.
You're welcome!
Yes, that sequence can be quite useful.
Can no longer print to HP OfficeJet Pro
