I was applying for an apple credit card got declined and was told I need to verify my identity. I go to scan my id it only gives me 2 states to choose from. How do I change that?
[Re-Titled by Moderator]
It sounds as you're conflating two entirely different things: 1) Verifying your identity in order to apply for an Apple Card and 2) Adding your Driver's license to your Wallet. They are not related tasks.
You would have been asked to scan your license as part of the card application process. If it failed, see here:
Identity verification for Apple Card or Apple Cash - Apple Support
There is a link to more information on what to do if your ID verification failed.
If you try to add your license to the Wallet app, you need to have either an Arizona or Maryland license. Even if you do, adding one to your Wallet won't verify your ID for the Apple Card application.
It sounds as you're conflating two entirely different things: 1) Verifying your identity in order to apply for an Apple Card and 2) Adding your Driver's license to your Wallet. They are not related tasks.
You would have been asked to scan your license as part of the card application process. If it failed, see here:
Identity verification for Apple Card or Apple Cash - Apple Support
There is a link to more information on what to do if your ID verification failed.
If you try to add your license to the Wallet app, you need to have either an Arizona or Maryland license. Even if you do, adding one to your Wallet won't verify your ID for the Apple Card application.
Please see this support page to understand how your Apple Card application is evaluated: How your Apple Card application is evaluated - Apple Support.
What you're referring to is Driver's License or State ID within the Wallet app. Only Arizona and Maryland support this currently with more states in the process.
You need to make sure your Apple ID account information is up to date.
When filling out the application be sure you're entering the correct information; full name, phone number, social security number, income, etc. This information is taken and evaluated to see if you qualify. If your information is wrong, invalid, etc. your application will be denied. Please read the above link to see how your Apple Card is evaluated and the requirement to enroll for Apple Card. Be sure you meet all of them.
Let’s backup and try to get this right the first time. 😀😀
What are you trying to verify, Apple Card MasterCard or Apple Cash? Apple Card MasterCard is issued and serviced by Goldman Sachs Bank.
Apple Cash is issued and serviced by Green Dot Bank.
What exactly is the issue so we can provide the best possible service the Apple Community can provide.
Apple Card identity verification only gives me two states to choose from.
