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I’ve been trying to use my digital Apple Card to make my first online purchase, and it keeps saying “Payment not Processed”
What can I do to get it to go through?
iPhone 13 mini, iOS 15
I’ve done exactly what the article says. I select the card, double click the side button, enter my passcode, and it still says “payment not processed”
I wonder if it’s a matter of waiting on my titanium card to arrive and activate that?
This support article will explain how to use Apple Pay online with your Apple Card MasterCard,
Make purchases using Apple Pay - Apple Support
If you have additional questions, please post a reply so we can assist.
Not normally an issue, but let’s check and eliminate that as a possibility. Please contact the Apple Card support team at Goldman Sachs Bank. Here is their contact info,
CONTACTING — Goldman Sachs Bank
• Using Messages; chat with an Apple Card specialist
• Call toll-free at 877-255-5923; or
• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.
If they can’t resolve the issue (and you may want to try some of these first to avoid delay) please post a reply again.
Here are some other possible solutions,
1) Are you behind a VPN?
2) Make sure your Region is set to US.
Change your Apple ID country or region - Apple Support
3) Update you iPhone to latest iOS
Update iOS on iPhone - Apple Support
4) Log out of and log back into your Apple ID/iCloud account.
5) Do a forced restart of your iPhone.
Force restart iPhone - Apple Support
6) If on Wi-Fi switch to cellular network or vice versa.
There is no specific order to any of these possible solutions. Any single operation can fix your issue.
Payment not Processed
