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KA1003 Author

Level 1

4 points

I want to update my iMac and can't figure out how or why it is not compatible

I can't figure out how or why my iMac will not do a software update

iMac, macOS 10.13

Posted on Jul 8, 2022 6:33 PM

Best reply

TheLittles

Level 10

193,468 points

Posted on Jul 8, 2022 6:53 PM

KA1003 Said:

"I want to update my iMac and can't figure out how or why it is not compatible: I can't figure out how or why my iMac will not do a software update"

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About Updating a Mac:

Looking to upgrade to macOS Monterey?

Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support

B. How to Verify:

II. Reveal your Model:

What is the Model of your Mac? To find out...

Go to: Apple menu
Click: About this Mac
View: Second Line-Down

then...

II. Compare the Results:

See if the Model you found is shown here:

III. If Compatible:

Back Up your Mac First: Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

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I want to update my iMac and can't figure out how or why it is not compatible

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