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iPhone unavailable & won’t restore

I broke my iPhone & had the screen repaired but it now says iPhone unavailable & iTunes can’t restore it. However when on the iPhone still plays the alarm I set and I can see my screen saver. I desperately need my photos & didn’t backup before breaking iPhone. Please help me, how can I just get the photos off the iPhone?

iPhone X

Posted on Jul 9, 2022 2:16 AM

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Question marked as Best reply

Posted on Jul 9, 2022 3:36 AM

No. It must be wiped then restored from your last backup


You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

video

https://youtu.be/7s8-zLG9ySQ


ios 15.1 and earlier:

If you've forgotten your iPhone passcode – Apple Support (UK)


Back up regularly to avoid a similar disaster

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1 reply
Question marked as Best reply

Jul 9, 2022 3:36 AM in response to Ljc1905

No. It must be wiped then restored from your last backup


You can sometimes remedy this without a computer if on iOS 15.2 or later by tapping on "erase iPhone" , but you will still need the Apple ID password. It will WIPE the phone, no choice!

How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

video

https://youtu.be/7s8-zLG9ySQ


ios 15.1 and earlier:

If you've forgotten your iPhone passcode – Apple Support (UK)


Back up regularly to avoid a similar disaster

iPhone unavailable & won’t restore

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