Apple Event: May 7th at 7 am PT
Hi we think the daughters iPad has been stolen but can’t track it as it’s not showing up on the list of her devices in the “find my”app. It’s only showing a current iPhone and an old one.
On this Apple support website its listed on her account with serial number purchase date etc but as I said it’s not listed on her phone as a device.
Is Any way we can get it listed as a device so we can then disable it?
iPad Air, iOS 12
Please follow the steps documented in this support page: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support.
More specifically try checking here, sign in to iCloud.com/find.
If it’s not showing up in Find My you should consider this support page: If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support.
Please follow the steps documented in this support page: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support.
More specifically try checking here, sign in to iCloud.com/find.
If it’s not showing up in Find My you should consider this support page: If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support.
I think that you didn’t enable find my on iPad, so I suggest to go to the link below to know what to do in this situation.
If Find My iPhone or Find My iPad isn't enabled on your missing device - Apple Support
Lost/stolen iPad.
