Battery service

I was purchased an iPhone 7 that is new only 40 days ago and I already using that since 40 days. And i am just checking the water proofing and i put into swimming pool only for 3 to 5 seconds on that day my iPhone was dead when I give iPhone to shop owner he just on my device and after i got my device on that time the battery service warning showing to me.


i just wanted to change my iPhone battery with original.

iPhone 7, iOS 15

Posted on Jul 9, 2022 11:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2022 11:31 AM

Hello,

If you have a case on your phone, remove it and let everything dry out for a few days. Then see this:

About splash, water, and dust resistance of iPhone 7 and later 

Water and other liquid damage to iPhone or iPod isn't covered by warranty 

For battery replacement, see below (however if it has water damage, it won't be beneficial):

iPhone Battery & Power Repair

Good luck.

10 replies
Question marked as Top-ranking reply

Jul 9, 2022 11:31 AM in response to fardeen16

Hello,

If you have a case on your phone, remove it and let everything dry out for a few days. Then see this:

About splash, water, and dust resistance of iPhone 7 and later 

Water and other liquid damage to iPhone or iPod isn't covered by warranty 

For battery replacement, see below (however if it has water damage, it won't be beneficial):

iPhone Battery & Power Repair

Good luck.

Jul 9, 2022 5:09 PM in response to Lawrence Finch

I read the "Terms of Use"/various documents Apple makes you read when joining the "Community Support" service today and it still had the "This solved my question" wording and nothing regarding a specific etiquette/bad form.


Here is one of the links shown during the sign up process that I still had open on Safari:

Solved, Helpful, and Apple recommended posts - Apple Support

On the same page they use the wording "best answer" once while referring to the answer that solved the question.


Maybe the page/document linked above still has to be updated by Apple (?) but even if this is the case this should not make the user jointly liable for following the guidelines stated in the page/document presented to the user during the sign up process.


I believe it's a matter of perspective. If the wording is "This solved my question" it makes sense to remind the OP to mark the question as answered for the sake of simplicity and ease of use for future readers (as Apple encourages the user to do on the page linked above). On the other hand if "best answer" was the only option available I can see how "reminding" the OP to mark the answer as such can be seen as "bad form".


All considered I don't believe my answer was rightfully edited by the moderator in this case. I'm here to give my contribution, help others and find answers all while being part of this community. If moderators can claim the right to go around and edit answers even when there is not a real reason to do so (like in this case) then I don't think this website can be a functional service to the community.


To the OP: sorry for the (way too) long off topic but the situation had to be addressed. I'm glad you found the answer to your question.


Peace

sc


Jul 9, 2022 6:25 PM in response to saverio_ca

The button was recently changed to Best Answer, and the documentation may not have gotten completely caught up. The hosts are quite strict about any response that hints that an original poster - OP - (the only person who can mark a post as helpful or best answer) should choose their post as a best answer or “solved”; that is a decision that the OP should make without coercion. The hosts also realize that many OPs do not choose any answer for recognition, so there is a team that reads over threads that have not been marked by the OP and if they see an answer that they feel is a good response they will mark it as “Apple Recommended” and award points. The point values are: 10 for best answer, 5 for helpful, and 7 for Apple recommended. Once you reach 8,000 points (level 6) you will be given access to the “lounge”, a private forum where you can interact directly with other level 6+ users, as well as with the staff and managers of the hosting team.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Battery service

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