Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock iPhone

Can unused iPhone that says locked by owner be unlocked without passcode

iPhone XR

Posted on Jul 9, 2022 4:07 PM

Reply
Question marked as Best reply

Posted on Jul 9, 2022 4:17 PM

Can unused iPhone that says locked by owner be unlocked without passcode


Sounds like the iPhone is in Activation Lock. The iPhone will need to be unlocked by the original owner using his/her Apple ID and Password. The phone is useless until this occurs.


If not Activation Lock, what kind of lock is displayed on the iPhone? Are you the original owner who set up the iPhone?



2 replies
Question marked as Best reply

Jul 9, 2022 4:17 PM in response to Transhrt21

Can unused iPhone that says locked by owner be unlocked without passcode


Sounds like the iPhone is in Activation Lock. The iPhone will need to be unlocked by the original owner using his/her Apple ID and Password. The phone is useless until this occurs.


If not Activation Lock, what kind of lock is displayed on the iPhone? Are you the original owner who set up the iPhone?



Unlock iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.