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iPad screen not working but can hear sound

Over the last couple of days my iPad screen would stop responding and the screen would go a dark blue, I know it’s unlocked as when I press the lock button at the top the screen would go black like it would normally, I can’t get into my iPad, I’ve tried holding down the home button and the lock button but I can hold it down for a minute and still nothing happens, I’ve tried doing these separately and still nothing, it will normally come back after a couple of hours but I need help to fix the problem, also yes it is charged

Posted on Jul 10, 2022 7:25 AM

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Question marked as Best reply

Posted on Jul 10, 2022 8:42 AM

if it was me then I would


try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not


then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would


contact apple about repair Contact - Official Apple Support


 

1 reply
Question marked as Best reply

Jul 10, 2022 8:42 AM in response to Steph-89-

if it was me then I would


try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not


then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would


contact apple about repair Contact - Official Apple Support


 

iPad screen not working but can hear sound

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