Is this my display problem

I just got a new iPhone 13 pro and the screen just went white. I can hear it ringing when calls are coming in but I cannot answer. I have tried to do a hard restart but it will not work. I have not dropped this phone once since I got it.

Is there any solution??

iPhone 13 Pro, iOS 15

Posted on Jul 10, 2022 10:58 PM

Similar questions

Iphone 13pro Max display issue I'm using iPhone 13 pro max and the screen just went white while using. I can hear it ringing when calls are coming but I can answer it also. Its working but display is white. I have tried to do a hard restart, reset and tried to restore through iTunes but none of above worked. I have not dropped this phone once since I got it. Phone is out of warranty. After visiting the service sender they put me a quotation of rupees 35758/-. My warranty was ended just before 30days. Also please respond and report any regarding this issue.
367 1
My iPhone 13 pro max screen gone White I am using an iPhone 13 pro max and the screen just went white. I can hear it ringing and sometimes even respond to calls when I swipe my hand on the screes. However, the screen remains white. I have tried to do a hard restart, reset and tried to restore through iTunes but none of above worked. Phone is not under Apple care warranty.
702 2
iPhone 13 pro max White screen of Death I use an iPhone 13 pro max and the screen went white several times when I used Facebook Messenger. As suggested by Apple, this could be a software bug and there was IOS 15.6 available .I updated my phone to IOS 15.6 then I phone completely white not back to normal. I hear it ring when calls come in but I can't answer them. It works though The display is white. I have tried a hard reboot, a reset and a restore through iTunes restore, but none of that worked. Maybe I could not do that Since the display is white and does not show anything. I have not dropped the phone The phone has not been dropped once since I got it. I was previously Samsung S9+ user I never had such a problem with those device. I spent 1600 euros for this device thought to switch Apple products but I regret my decision now. I do not know why such brand as Apple do such a thing!!!!!!!!!!!!!!!!! i am not only suffer, there are more literally thousands of them.(White screen on new iPhone 13 pro max - Apple Community) Now they come with the iPhone 14!!! huh Although brands like Nokia also lose their battle and lose the market......
454 2

1 reply

Jul 10, 2022 11:01 PM in response to rahim242

Based on your situation, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is this my display problem

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up