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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi, my phone screen is completely unresponsive is there any way I can back it up?
iPhone 11 Pro Max, iOS 15
If you've never backed up your iPhone to your computer before, then no, as you'll need to trust the computer on your iPhone. I would do as TheLittles suggests and try a Force Restart.
joianguli Said:
"can i backup a iphone with a broken screen?: Hi, my phone screen is completely unresponsive is there any way I can back it up?"
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Sounds like your screen is frozen. If so, refer to the flowing...
Troubleshooting a Frozen iPhone:
Start with a Force Restart:
Go Here: Force Restart iPhone - Apple Support
Try the Tips at these Apple Support Links:
can i backup a iphone with a broken screen?
