The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
There is an app called Cleaner One Pro on my MacBook Pro. I don't know where it came from; to my knowledge, I didn't download it. What is it and how do I get rid of it?
MacBook Pro 13″, macOS 12.4
The two files in the library containers weren't there, but I was able to put the app in the trash, empty it and restart. I'm the only one who uses my computer, and I know I didn't download it, but I wonder if it got downloaded with another app. Anyway, it's gone.
It is possible it was bundled with something else you installed. I suppose you could ask Trend Micro.
There is no option to Quit, and I can't move it to the trash because it says it is open.
I restarted my computer, and thankfully was able to move the app to the trash. How did this app get on my MacBook Pro?
Someone had to download it.
Cleaner One Pro
