Nancy Blazis Author

Level 1

135 points

Cleaner One Pro

There is an app called Cleaner One Pro on my MacBook Pro. I don't know where it came from; to my knowledge, I didn't download it. What is it and how do I get rid of it?

MacBook Pro 13″, macOS 12.4

Posted on Jul 11, 2022 5:25 AM

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6 replies

Nancy Blazis Author

Level 1

135 points

Jul 11, 2022 5:54 AM in response to dialabrain

The two files in the library containers weren't there, but I was able to put the app in the trash, empty it and restart. I'm the only one who uses my computer, and I know I didn't download it, but I wonder if it got downloaded with another app. Anyway, it's gone.

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Level 10

135,521 points

Jul 11, 2022 5:29 AM in response to Nancy Blazis

https://helpcenter.trendmicro.com/en-us/article/tmka-10021

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Level 10

135,521 points

Jul 11, 2022 5:56 AM in response to Nancy Blazis

It is possible it was bundled with something else you installed. I suppose you could ask Trend Micro.

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Nancy Blazis Author

Level 1

135 points

Jul 11, 2022 5:36 AM in response to dialabrain

There is no option to Quit, and I can't move it to the trash because it says it is open.

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Nancy Blazis Author

Level 1

135 points

Jul 11, 2022 5:41 AM in response to Nancy Blazis

I restarted my computer, and thankfully was able to move the app to the trash. How did this app get on my MacBook Pro?

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Level 10

135,521 points

Jul 11, 2022 5:42 AM in response to Nancy Blazis

Someone had to download it.

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