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Level 1

4 points

iphone 13 problem

my iphone 13 isnt letting be go on any apps nor turn off the phone

iPhone 13, iOS 15

Posted on Jul 11, 2022 8:11 AM

Top-ranking reply

Level 10

214,398 points

Posted on Jul 11, 2022 8:12 AM

Force restart the phone:

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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