Audio playback using Cox Contour
When playing back a video recording via the Cox Contour app, the audio shuts off after about an hour, though video keeps playing.
iPhone 12 Pro, iOS 15
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi RadagastVA,
Thanks for coming to Apple Support Communities for help today.
Since the issue involves a third-party app, we'd advise the following steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
"If an app on your iPhone or iPad doesn't work as expected, try this.
Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
If the issue continues after these, we'd suggest contacting the app's support: How to contact an app developer.
Have a fantastic day!