Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I haven’t received refund that what Apple said i will get

Pls tell me when i get refund money back to my bank account since the refund request had been accepted by Apple on 11/7/2022.

here is my number case: MSXNXG1M5N

Posted on Jul 12, 2022 11:03 AM

Reply
Question marked as Best reply

Posted on Jul 12, 2022 12:04 PM

According to the "Related Article," Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

3 replies
Question marked as Best reply

Jul 12, 2022 12:04 PM in response to nhu258

According to the "Related Article," Check the status of a refund for apps or content that you bought from Apple - Apple Support:

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Jul 14, 2022 11:28 AM in response to nhu258

nhu258 wrote:
more specific, i paid by bank account, they minused money from my bank account 699.000 vnd. So how long will the refund come to my account?

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

I haven’t received refund that what Apple said i will get

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.