Apple captive
My iPad is on pause and can’t connect to home Wi-Fi. I only use this device at home and had to make a guest account to sign in. iPhone connects fine.
Any suggestions?
iPad, iPadOS 15
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Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
My iPad is on pause and can’t connect to home Wi-Fi. I only use this device at home and had to make a guest account to sign in. iPhone connects fine.
Any suggestions?
iPad, iPadOS 15
See >>> If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
A restart of your WiFi Router and/or a change of DNS settings may also be helpful.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Get Support link at top-right of this page.
See >>> If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
A restart of your WiFi Router and/or a change of DNS settings may also be helpful.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below):
Quad9
9.9.9.9
149.112.112.112
2620:fe::fe
2620:fe::9
OpenDNS
208.67.222.222
208.67.220.220
2620:0:ccc::2
2620:0:ccd::2
Cloudflare+APNIC
1.1.1.1
1.0.0.1
2606:4700:4700::1111
2606:4700:4700::1001
Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Get Support link at top-right of this page.
Apple captive