You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unidentified purchasing from Apple

I got messages from the bank that Apple has withdrawn money from my bank account for 809Baht and 2,100Baht (about 80€) but i haven’t got any recipes and I swear to god I didn’t subscribed for any thing cost 809Baht or 2,100B and I called the assistant but they couldn’t give me any further informations because the purchasing was not from my Apple ID (but it was from my debit card!) has anyone faced with this kind of problems? :(

iPhone 12 mini, iOS 16

Posted on Jul 12, 2022 11:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2022 8:29 AM

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.    *

2 replies

Jul 13, 2022 7:04 AM in response to Jiewwy

See -> If you think your Apple ID has been compromised

If you think your Apple ID has been compromised - Apple Support

 

the purchasing was not from my Apple ID (but it was from my debit card!)

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police

Unidentified purchasing from Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.