iPad issue

After I installed update 15.5 on my iPad . Now it won’t move further from page saying “configuring IPad”the profile could not be found

iPad Air 4 Wi-Fi

Posted on Jul 13, 2022 7:16 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2022 5:59 PM

Hello saumil85,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with setting up your iPad. It looks like you have a profile installed. Check out this link about how to remove and install profiles: Install or remove configuration profiles on iPad - Apple Support


"Install or remove configuration profiles on iPad

Configuration profiles define settings for using iPad with corporate or school networks or accounts. You might be asked to install a configuration profile that was sent to you in an email, or one that is downloaded from a webpage. You’re asked for permission to install the profile and, when you open the file, information about what it contains is displayed. You can see the profiles you have installed in Settings  > General > Profiles & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted."


If this is a profile from your company, we recommend reaching out to your I.T. department for more help.


We hope this helps.


Cheers!



1 reply
Question marked as Top-ranking reply

Jul 14, 2022 5:59 PM in response to saumil85

Hello saumil85,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with setting up your iPad. It looks like you have a profile installed. Check out this link about how to remove and install profiles: Install or remove configuration profiles on iPad - Apple Support


"Install or remove configuration profiles on iPad

Configuration profiles define settings for using iPad with corporate or school networks or accounts. You might be asked to install a configuration profile that was sent to you in an email, or one that is downloaded from a webpage. You’re asked for permission to install the profile and, when you open the file, information about what it contains is displayed. You can see the profiles you have installed in Settings  > General > Profiles & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted."


If this is a profile from your company, we recommend reaching out to your I.T. department for more help.


We hope this helps.


Cheers!



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