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my iPad is stuck on the screen that it needs a restore. I plug it into my Mac and nothing happens

my iPad is stuck on the screen that it needs a restore. I plug it into my Mac and nothing happens. How do I fix this?






Posted on Jul 13, 2022 7:35 PM

Reply
2 replies

Jul 14, 2022 6:47 AM in response to VanessaTuttle

Expanding upon Lobsterghost1’s reply…


Your iPad must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

my iPad is stuck on the screen that it needs a restore. I plug it into my Mac and nothing happens

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