apple logo locked on screen of watch, can't restart or charge just completely frozen

apple logo locked on screen of watch, can't restart or charge just completely frozen


Apple Watch Series 3, watchOS 8

Posted on Jul 14, 2022 1:26 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2022 6:25 AM

Hi annruss


Try force restarting your watch: press and hold down both buttons for at least 10 seconds, until you see the Apple logo.


Be sure to allow a few minutes for your Apple Watch to start.


If your watch still does not start, contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your watch to be serviced:



Let me know if this helps you!

1 reply
Question marked as Top-ranking reply

Jul 14, 2022 6:25 AM in response to annruss

Hi annruss


Try force restarting your watch: press and hold down both buttons for at least 10 seconds, until you see the Apple logo.


Be sure to allow a few minutes for your Apple Watch to start.


If your watch still does not start, contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your watch to be serviced:



Let me know if this helps you!

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apple logo locked on screen of watch, can't restart or charge just completely frozen

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