Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password
Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password
Apple Watch
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Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password
Apple Watch
If you have you bought 2nd hand device, you must contact the seller (hopefully it is the previous owner), otherwise you have been scammed.
Each Apple device is linked/associated with an Apple ID of the person who did the setup.
Activation Lock prevents anyone who is not the owner from using this Apple Watch.
To unlock the Apple Watch, you need the Apple ID and password of the previous owner, that were used during set up.
So you have to contact the previous owner.
The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Then the previous owner has to remove the Apple Watch from his account, see this Apple article:
Check your Apple ID device list to see where you're signed in
https://support.apple.com/en-us/HT205064
Then you can sign in with own your Apple ID.
See the following Apple articles:
Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
How to remove Activation Lock
https://support.apple.com/en-gb/HT201441
The All Too Common SAD Reality of Buying a Used iPad/iPhone
The All Too Common SAD Reality of Buying … - Apple Community
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
If possible ask your money back.
Apple values your privacy and has safeguards in place to ensure that no one can access the device.
You will need to reach out to the owner because it is the owner’s responsibility to properly erase the device before selling it.
Until then, it is locked. 🔐
Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password