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Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password

Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password

Apple Watch

Posted on Jul 14, 2022 6:53 AM

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2 replies

Jul 14, 2022 7:00 AM in response to Ejaber4007

If you have you bought 2nd hand device, you must contact the seller (hopefully it is the previous owner), otherwise you have been scammed.

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this Apple Watch.

To unlock the Apple Watch, you need the Apple ID and password of the previous owner, that were used during set up.

So you have to contact the previous owner.

 

The previous owner has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then the previous owner has to remove the Apple Watch from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

https://support.apple.com/en-us/HT205064

 

Then you can sign in with own your Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock

https://support.apple.com/en-gb/HT201441

 

The All Too Common SAD Reality of Buying a Used iPad/iPhone

The All Too Common SAD Reality of Buying … - Apple Community                                 

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 

If possible ask your money back.


Is there a way to reset Apple Watch as I bought it on market place and cannot get Apple ID or password

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