Messages not delivered from my MacBook Pro

Suddenly messages sent to certain people that have always worked say "Not delivered" with an exclamation point. What to do? (On my macbook)



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MacBook Pro 13″, macOS 12.4

Posted on Jul 14, 2022 7:55 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2022 8:11 PM

Try going through this checklist step by step. I have seen these issues on my wife's iPhone or Mac in the past and developed this checklist to quickly resolve them. Pay special attention to the "start new conversations from" item for the Mac, but all of these must be set properly, most are iPhone settings in fact, but the Mac settings are also important to configure properly:


iMessage checklist


iPhone and Mac both logged in to same Apple ID. Try logging off and logging on if necessary.


iPhone Settings => Messages shows iMessage as "on" (sometimes toggling this off and then on fixes some things)


iPhone Settings => Messages shows Send & Receive showing both phone number and email (Apple ID)


iPhone Settings => Messages shows Text Message Forwarding and your Mac is listed and shown as "on" there.


iPhone Settings => Messages shows Send as SMS "on" and MMS Messaging and Group Messaging both "on"


On the Mac: Messages => Preferences shows same and correct Apple ID and "You can be reached for messages at" indicates both phone number and Apple ID (email), and "start new conversations from" indicates the phone number.


* Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices.


How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


8 replies
Question marked as Top-ranking reply

Jul 19, 2022 8:11 PM in response to jc711

Try going through this checklist step by step. I have seen these issues on my wife's iPhone or Mac in the past and developed this checklist to quickly resolve them. Pay special attention to the "start new conversations from" item for the Mac, but all of these must be set properly, most are iPhone settings in fact, but the Mac settings are also important to configure properly:


iMessage checklist


iPhone and Mac both logged in to same Apple ID. Try logging off and logging on if necessary.


iPhone Settings => Messages shows iMessage as "on" (sometimes toggling this off and then on fixes some things)


iPhone Settings => Messages shows Send & Receive showing both phone number and email (Apple ID)


iPhone Settings => Messages shows Text Message Forwarding and your Mac is listed and shown as "on" there.


iPhone Settings => Messages shows Send as SMS "on" and MMS Messaging and Group Messaging both "on"


On the Mac: Messages => Preferences shows same and correct Apple ID and "You can be reached for messages at" indicates both phone number and Apple ID (email), and "start new conversations from" indicates the phone number.


* Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices.


How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


Jul 14, 2022 12:14 PM in response to Owl-53

1-yes, email address worked yesterday

2- no attachment

3- message worked fine from my phone--and in fact the message I sent from my phone shows up in the messages on my laptop (in blue instead of green if that means anything--screen shot below)

4-don't think so; phone messages go through, and it's my daughter who is on her dad's plan which is certainly plenty big

5-talking texts, not emails, but again, messages go through from my phone, just not from my laptop.


Thanks for all those--any other thoughts?

Jul 14, 2022 1:28 PM in response to jc711

So, to repeat, certain iMessages that sent fine yesterday from both my phone and my laptop don't go through today from my laptop--but they go through fine from my phone. On my laptop I get a "Not delivered" message with an exclamation point. When I send from my phone, they go through, and they show up on my laptop. See screen shot above.


Help please?

Thanks.

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Messages not delivered from my MacBook Pro

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