My friend wanted to sign up for Apple Music and it was telling him the phone was already associated to a different Apple ID. There is no way to log into her account now as we had two-factor verification on it and there is no other device to send the code to. Can Apple remove her Apple ID from the phone if I supply a death certificate?
karenskajazz wrote:
My friend wanted to sign up for Apple Music and it was telling him the phone was already associated to a different Apple ID. There is no way to log into her account now as we had two-factor verification on it and there is no other device to send the code to. Can Apple remove her Apple ID from the phone if I supply a death certificate?
How to request access to a deceased family member's Apple account - Apple Support
karenskajazz wrote:
My friend wanted to sign up for Apple Music and it was telling him the phone was already associated to a different Apple ID. There is no way to log into her account now as we had two-factor verification on it and there is no other device to send the code to. Can Apple remove her Apple ID from the phone if I supply a death certificate?
How to request access to a deceased family member's Apple account - Apple Support
Mom died, I gave her phone to a friend and it’s still associated with her Apple ID
