My iPhone 13 won’t let me use the apps or allow me to turn off. It’s fully charged.
My iPhone 13 appears frozen. I can touch the app, but nothing happens.
iPhone 13 Pro, iOS 15
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If you already tried (to no avail) ALL the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.