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My iPhone 13 won’t let me use the apps or allow me to turn off. It’s fully charged.

My iPhone 13 appears frozen. I can touch the app, but nothing happens.

iPhone 13 Pro, iOS 15

Posted on Jul 15, 2022 3:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2022 3:47 AM

If you already tried (to no avail) ALL the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jul 15, 2022 3:47 AM in response to Tommy1956FL

If you already tried (to no avail) ALL the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 13 won’t let me use the apps or allow me to turn off. It’s fully charged.

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