Freezing problems

So i got my iphone 11 a couple weeks ago and it was working fine, now all the sudden my apple music will just randomly stop while i’m listening to it and shut out of the app. My phone also will kick me out of Tiktok while i’m using it and sometimes my phone freezes…I’ve tried restarting my phone and even leaving it off for a couple minutes.

iPhone 11 Pro

Posted on Jul 15, 2022 6:47 AM

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3 replies

Level 7

29,976 points

Jul 15, 2022 7:09 AM in response to alicia_marie10

alicia ~ Did you buy the iPhone 11 from a reputable source?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health

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Level 7

29,976 points

Jul 15, 2022 9:06 AM in response to alicia_marie10

alicia ~ To be clearer, this icon is the Settings app:

...Tap it and then scroll down to Battery and tap it. Then tap Battery Health and tell us what the Maximum Capacity % is.

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Jul 15, 2022 8:51 AM in response to Alancito

i bought it from straight talk

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Freezing problems

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