You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad screenshots are blurry

iPad Air latest Gen. All my screen shots are blurry and small when sent in emails. Enlarging is no help, unreadable. I tried a Master Reset with no change.


Any thoughts on a fix?


Thanks


[Re-Titled by Moderator]

iPad Air 5 Wi-Fi

Posted on Jul 15, 2022 9:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2022 11:09 AM

It sounds like your email is compressing the file when it sends.


First, I'd look at the screenshots in your camera roll on the iPad. If they look blurry there, then that would be something else to think about. If they look fine, and you can zoom in with your fingers to see it, I'll say it's the email.


Are you using the Mail app on the iPad? When I attach a photo using Mail, it'll ask if I want to send it as the full image or a smaller files. If you're getting this message, choose "Actual Size" and it shouldn't be compressed.

2 replies
Question marked as Top-ranking reply

Jul 15, 2022 11:09 AM in response to Shakey1851

It sounds like your email is compressing the file when it sends.


First, I'd look at the screenshots in your camera roll on the iPad. If they look blurry there, then that would be something else to think about. If they look fine, and you can zoom in with your fingers to see it, I'll say it's the email.


Are you using the Mail app on the iPad? When I attach a photo using Mail, it'll ask if I want to send it as the full image or a smaller files. If you're getting this message, choose "Actual Size" and it shouldn't be compressed.

iPad screenshots are blurry

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.