Hello my face recognition is not working on my phone and it’s not update need it Nicey contact you to help me with this problem can you please assist me
my face recognition on my phone stopped working and there’s no update need it what’s going on with it say my TrueDepth Camera is malfunctioning
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.
Hello my face recognition is not working on my phone and it’s not update need it Nicey contact you to help me with this problem can you please assist me
Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.