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Screen Orientation (Gyroscope) not working ..

I just updated my iPad (9th Gen) to the latest version of iOS 15.5 (two days ago) and since then my Screen Orientation has been locked. I tried every measure including toggle on/off screen orientation lock, reset settings, hard reset and force power on/off as well, but none of this has worked so far. This is causing me difficulties while holding my iPad as I watch Youtube and other videos only in Landscape Orientation and this ORIENTATION-LOCK-AFTER-UPDATE has been really very upsetting. Kindly help.

Posted on Jul 16, 2022 1:31 AM

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2 replies

Jul 16, 2022 2:07 AM in response to kcthadhani

kcthadhani Said:

"Screen Orientation (Gyroscope) not working ..: I just updated my iPad (9th Gen) to the latest version of iOS 15.5 (two days ago) and since then my Screen Orientation has been locked.[...]This is causing me difficulties while holding my iPad as I watch Youtube and other videos only in Landscape Orientation and this ORIENTATION-LOCK-AFTER-UPDATE has been really very upsetting. Kindly help."

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Seems this is a bug in an update. Note that not all apps have the option for landscape orientation.


Give Apple Feedback:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post
  4. Proceed from there as necessary

Jul 16, 2022 4:20 AM in response to kcthadhani

To switch between Portrait and Landscape view, you generally only need to rotate the iPad to the desired screen orientation.


For newer models of iPad without a side-switch, you may need to disable your Screen Rotation Lock. To do so, you need to access the Control Centre; swipe downwards from the top-right corner of the screen - then tap the Screen Rotation lock icon:




If screen rotation proves to be problem with some Apps - and not others - you need to be aware that not all Apps are coded to operate in both Portrait and Landscape screen modes. Apps that have a fixed screen orientation will always* appear in the orientation determined by the App Developer.


(*) For compatible Apps that are intended for iPhone, iPadOS15 will now automatically rotate the App to display in Landscape screen orientation. There is no manual configuration or setting to enable this feature.


However, Apps designed for iPad that are expressly coded to force Portrait screen orientation, iPadOS15 will honour the intended Portrait mode. iPadOS15 will not override the App coding.


If you still have difficulty with your iPad - and have tried all the steps that you already mention - you should perform a Factory Restore. This will fully reset the iPad and install a fresh copy of iPadOS. Before doing so, ensure that you have a current iCloud or iTunes backup of your iPad:

How to back up your iPhone, iPad, and iPod touch - Apple Support


The Factory Restore process will offer opportunity to restore your data from your iCloud or iTunes backup - however, for diagnostic purposes, you should initially decline this opportunity and set-up the iPad from scratch.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After setting-up your iPad, you can test for normal operation of the iPad and screen rotation. If the problem has been resolved, you can restore your data from your backup:

Restore all content to iPad from a backup - Apple Support


In the unlikely event that the screen rotation problem is not resolved, you would be well advised to seek assistance from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

Screen Orientation (Gyroscope) not working ..

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