Error code 11556 Can not connect to itunes Mac Os Monterey

I can not connect to iTunes on my Mac Os Monterey. I have already reset music cache and I still can't get my music from my phone to my Mac.

MacBook Air 13″, macOS 12.4

Posted on Jul 16, 2022 9:10 AM

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1 reply

Jul 17, 2022 10:25 AM in response to TrinityAMJ

Hello TrinityAMJ,


Welcome to Apple Support Communities!

If we understand your post correctly, you're unable to connect to iTunes on your Mac. We'd like to help!


Let's run the Apple Diagnostics test on your Mac to see what it reports back what might be causing this issue.

Use Apple Diagnostics to test your Mac


Once the test has ran and if it comes back with any errors, you can check what the errors mean here and how to resolve the issue:

Apple Diagnostics reference codes


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!



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Error code 11556 Can not connect to itunes Mac Os Monterey

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