The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am having trouble transferring photos, music, and documents from this device to my current MacBook Pro 15. Can you please assist me?
iPhone 6s, iOS 11
How are you trying to transfer the data? iCloud? WiFi? iTunes? Finder? What happens when you try? Error message(s)?
transfer of photos and music
