Why aren't my AirPods charging anymore?

How come my air pods don’t charge any more


[Re-Titled by Moderator]

Posted on Jul 16, 2022 5:49 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2022 8:02 AM

Greetings abram44, 


We’ve got a couple articles and some troubleshooting to get started further isolating the issue. 


If your AirPods won’t charge


1. Check your connections

If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet. 

2. Charge your AirPods
If you have AirPods or AirPods Pro, place your AirPods in the charging case and close the lid. Charge your AirPods and case for at least 15 minutes using the cable that came with your AirPods.

If you have AirPods Max, charge them for at least 5 minutes using the cable that came with them. When you're not using your AirPods Max, keep them in the Smart Case to put them into an ultra-low power mode to preserve battery charge.

If you have the Wireless Charging Case for your AirPods or AirPods Pro and you're using a Qi-compatible charger, place the case with the status light facing up. The status light should turn on for several seconds, then turn off while continuing to charge. If the light doesn't turn on, reposition the case. If your case still isn't charging, try charging with the cable that came with your case.

3. Check the charge status
If you have AirPods or AirPods Pro, open the case lid with your AirPods inside and hold your case close to your iOS device. If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods.

If you still can’t charge your AirPods, contact Apple Support.


Charge your AirPods and learn about battery life


Learn about the status light

Charging Case: The status light in your charging case sits between the spaces for your AirPods.

If your AirPods are in your case and the lid is open, then the light shows the charge status of your AirPods. When your AirPods aren't in your case, the light shows the status of your case. Green means fully charged, and amber means less than one full charge remains.

When you connect your MagSafe Charging Case or Wireless Charging Case to a charger, or place it on a Qi-certified charging mat, the status light will stay on for 8 seconds. If the light flashes white, your AirPods are ready to set up with one of your devices. If the light flashes amber, you might need to set up your AirPods again.

To charge your case via wired connection, plug the Lightning cable that came with your AirPods into the Lightning connector on your case. You can use a USB-C to Lightning Cable or a USB to Lightning Cable. Then plug the other end of the cable into a USB charger or port. You can charge your case with or without your AirPods inside. Charging is fastest when you use an iPhone or iPad USB charger or plug into your Mac.

To see the detailed charge status and charge level, see Check the charge status.


Thanks. 

1 reply
Question marked as Top-ranking reply

Jul 18, 2022 8:02 AM in response to abram44

Greetings abram44, 


We’ve got a couple articles and some troubleshooting to get started further isolating the issue. 


If your AirPods won’t charge


1. Check your connections

If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet. 

2. Charge your AirPods
If you have AirPods or AirPods Pro, place your AirPods in the charging case and close the lid. Charge your AirPods and case for at least 15 minutes using the cable that came with your AirPods.

If you have AirPods Max, charge them for at least 5 minutes using the cable that came with them. When you're not using your AirPods Max, keep them in the Smart Case to put them into an ultra-low power mode to preserve battery charge.

If you have the Wireless Charging Case for your AirPods or AirPods Pro and you're using a Qi-compatible charger, place the case with the status light facing up. The status light should turn on for several seconds, then turn off while continuing to charge. If the light doesn't turn on, reposition the case. If your case still isn't charging, try charging with the cable that came with your case.

3. Check the charge status
If you have AirPods or AirPods Pro, open the case lid with your AirPods inside and hold your case close to your iOS device. If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods.

If you still can’t charge your AirPods, contact Apple Support.


Charge your AirPods and learn about battery life


Learn about the status light

Charging Case: The status light in your charging case sits between the spaces for your AirPods.

If your AirPods are in your case and the lid is open, then the light shows the charge status of your AirPods. When your AirPods aren't in your case, the light shows the status of your case. Green means fully charged, and amber means less than one full charge remains.

When you connect your MagSafe Charging Case or Wireless Charging Case to a charger, or place it on a Qi-certified charging mat, the status light will stay on for 8 seconds. If the light flashes white, your AirPods are ready to set up with one of your devices. If the light flashes amber, you might need to set up your AirPods again.

To charge your case via wired connection, plug the Lightning cable that came with your AirPods into the Lightning connector on your case. You can use a USB-C to Lightning Cable or a USB to Lightning Cable. Then plug the other end of the cable into a USB charger or port. You can charge your case with or without your AirPods inside. Charging is fastest when you use an iPhone or iPad USB charger or plug into your Mac.

To see the detailed charge status and charge level, see Check the charge status.


Thanks. 

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Why aren't my AirPods charging anymore?

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