my ipad is non responsive and i cannot restart it what do i do
my ipad is non responsive and i cannot restart it what do i do
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my ipad is non responsive and i cannot restart it what do i do
Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. While still connected to external power, try a forced-restart:
Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
If your iPad is unresponsive, press the up volume button once and then the down volume button once. Then keep holding the on button until it turns off. To turn it on, hold the on button until the Apple logo comes up.
my ipad is non responsive and i cannot restart it what do i do