You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone was restarted and it came back sim locked how do l unlock it

how to unlock a sim locked iphone 7plus

iPhone 7 Plus, iOS 15

Posted on Jul 16, 2022 9:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2022 11:49 AM

You contact the carrier that the phone is locked to. That is the ONLY way to unlock an iPhone. If the phone was not SIM locked when you bought it it must have been hacked by the seller to bypass carrier lock. You can try asking them to repeat what they did, but note that it means your phone is hacked, and its security and safety have been compromised.


See→How to unlock your iPhone for use with a different carrier - Apple Support

3 replies
Question marked as Top-ranking reply

Jul 17, 2022 11:49 AM in response to telizah

You contact the carrier that the phone is locked to. That is the ONLY way to unlock an iPhone. If the phone was not SIM locked when you bought it it must have been hacked by the seller to bypass carrier lock. You can try asking them to repeat what they did, but note that it means your phone is hacked, and its security and safety have been compromised.


See→How to unlock your iPhone for use with a different carrier - Apple Support

Jul 16, 2022 9:42 PM in response to telizah

If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  2. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  3. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).

my iphone was restarted and it came back sim locked how do l unlock it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.