not able to activate my iphone 5s after update and restore
not able to activate my iphone 5s after update and restore
Windows, Windows 6
not able to activate my iphone 5s after update and restore
Windows, Windows 6
See this Apple article: If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
👉 Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
FYI: iPhone 5 is an outdated iPhone (September 21, 2012), can’t be update to a higher iOS.
iOS 10.3.4 is the latest iOS update -> released July 22, 2019.
See also -> How to remove Activation Lock
How to remove Activation Lock – Apple Support (UK)
You can also contact Apple support for help, -> Get Support (apple.com)
You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.
If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.
Once Apple receive your proof of ownership, Apple will further review your request and provide an update.
not able to activate my iphone 5s after update and restore