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Ashleigh530 Author

Level 1

4 points

Icloud

I’m trying to get into my old iCloud account but the phone number linked to the account is no longer my number, I need to get my old data from an old phone

iPhone 12, iOS 15

Posted on Jul 17, 2022 11:31 AM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Jul 17, 2022 11:35 AM

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication. *

If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

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Icloud

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