Paying for iPhone storage

Question

Level 1

4 points

Paying for iPhone storage

I have been paying for iPhone Cloud storage and now I’m getting a notice saying my information is not being backed up. I just paid this fee. Could this be because I have a new iPhone?

Please help.

iPhone 13, iOS 15

Posted on Jul 17, 2022 1:48 PM

Reply

Answer 1

Best reply

Lawrence Finch

Level 10

204,224 points

Jul 18, 2022 8:40 AM in response to Phil413ipp

You are paying for 50 GB, and you apparently need more than 50GB, so you need to upgrade. The next level is 200 GB for $2.99 a month.

You also posted a credit card transaction to this very public forum, where anyone in the world can see it. I let the hosts know, so they deleted the personally identifiable information (PII) you posted.

Reply

Answer 2

Phil413ipp Author

Level 1

4 points

Jul 18, 2022 8:33 AM in response to Phil413ipp

Hi Lawerence,

I didn’t have enough space so I purchased 50 gigabyte for 99 cents a month. I have been paying for this for a while. I had my iPhone 8 at the time I started, now I have the iPhone 13 but they for some reason don’t see I’m already paying for extra space. So my things are not being backed up.

Reply

Answer 3

Jul 17, 2022 1:54 PM in response to Phil413ipp

Not because you have a new phone, but you may not have enough storage for backup. Go to Settings/[your name]/iCloud/iCloud Storage and see how much free space you have in iCloud.

Reply

Paying for iPhone storage

Similar questions