IOS 15.5 update. Unable to scan QR codes in safari

After update to IOS 15.5 or even on IOS 15 itself. The safari QR Code scan from the front camera has drastically affected. The sensitivity is not there, need to pose and keep the QR code moving at different angle and position.


Have tried the Safari GPU settings to disabled mode, clear browser cache, force restarting phone.


Tested on other iPad / iPhone with IOS 14, it works perfectly fine.


Any resolution please?

Posted on Jul 17, 2022 9:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2022 10:58 PM

loo67 Said:

"IOS 15.5 update. Unable to scan QR codes in safari: I have my system that runs on the webpage, that need customer to scan their QR Code as the identity entry for the system."

-------


This is a Bug:

Seeing a few cases of this, it is definitely an iOS issue. So, report it to Apple:


Do your Part: Being suspicious of a bug, most certainly this bug to AppleApple won't get back to you directly, but the more feedback they receive on this, the more they will know what bugs are occurring and what needs to be fixed.

How to Give Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: that this began after an update installtion. Include the URL of this post.
  4. Proceed from there as necessary
3 replies
Question marked as Top-ranking reply

Jul 17, 2022 10:58 PM in response to loo67

loo67 Said:

"IOS 15.5 update. Unable to scan QR codes in safari: I have my system that runs on the webpage, that need customer to scan their QR Code as the identity entry for the system."

-------


This is a Bug:

Seeing a few cases of this, it is definitely an iOS issue. So, report it to Apple:


Do your Part: Being suspicious of a bug, most certainly this bug to AppleApple won't get back to you directly, but the more feedback they receive on this, the more they will know what bugs are occurring and what needs to be fixed.

How to Give Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: that this began after an update installtion. Include the URL of this post.
  4. Proceed from there as necessary

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 15.5 update. Unable to scan QR codes in safari

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