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Aluminum Apple TV Remote is no longer controlling the volume and mute on my tv but all other functions on the remote are working.

Aluminum Apple TV Remote is no longer controlling the volume and mute on my tv but all other functions on the remote are working. Have reset the remote and still not,working.

Apple TV 4K, tvOS 15

Posted on Jul 18, 2022 1:52 AM

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Question marked as Top-ranking reply

Posted on Jul 18, 2022 2:20 AM

If you have done the procedures in If your Apple TV remote isn't working - Apple Support

and checked the settings for Volume Control* on Apple TV,

then contact Apple Support for further assistance.


*If the Auto setting doesn’t work for you, then try one of the specific options available.

1 reply
Question marked as Top-ranking reply

Jul 18, 2022 2:20 AM in response to jvolykhina

If you have done the procedures in If your Apple TV remote isn't working - Apple Support

and checked the settings for Volume Control* on Apple TV,

then contact Apple Support for further assistance.


*If the Auto setting doesn’t work for you, then try one of the specific options available.

Aluminum Apple TV Remote is no longer controlling the volume and mute on my tv but all other functions on the remote are working.

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